[ AUCTIS ]

The experience you need—along with the value you’re looking for.

Auctis ERP and CRM teams give you the hands-on expertise you need—along with exceptional values—for Post Implementation Support, Production Support, Customization and Data Loads, including for SAP and Oracle applications such as Siebel and Peoplesoft.

Our comprehensive, time-tested strategy clearly defines our exact approach as per your specific business model, application infrastructure, roles and responsibilities. Auctis has adopted the following approach to cover all possible aspects of business and technologies for better ROI.

THE AUCTIS APPROACH
	An entire, established and detailed step-by-step process is documented—from the initiation of the problem to resolution. This allows us to proactively monitor the system as a team, addressing any issues or problems. We also work closely with your operations team to establish a communication protocol ensure that routine maintenance tasks are performed. Everything—from system support to personnel tracking to addressing system-related issues or questions—follows established, successful processes and procedures. This ensures proper coordination all associated project groups (external and internal).

A core part of your post-implementation efforts.

Auctis professionals bring in-depth know-how and hands-on expertise to implement and support various Oracle Applications modules, including Financial, Pharmaceutical, Manufacturing and Order Management. Our task force can be an effective part of your implementation team for:

• New Implementation/Upgrades
• Customization/Configuration
• Migration and Integration
• Post Implement Support and Maintenance

Our ERP & CRM teams possess a time-tested, hybrid onsite/offsite post-implementation model that can deliver 24/7 Tier I, II & III support, maintenance, trouble shooting, customization as per business process change, database administration and related networking issues.

Strict adherence to your personalize SLA.

Auctis works directly with you to prepare a Service Level Agreement (SLA) and implements it strictly. Our pricing model is flexible and affordable—AND it can be tailored to your unique business needs and budget.